Beacon
Revenue Retention Agent“Turns at-risk revenue into compounding lifetime value.”
By the time you notice a customer has churned, you’ve already lost them. Reactive retention is an oxymoron — and it’s costing you 5x what proactive engagement would.
Churn signals hide across disconnected systems — support tickets, purchase gaps, and engagement drops go unnoticed
Winback campaigns launch weeks or months too late, after the customer has already found an alternative
Blanket discount strategies erode margin on customers who would have returned without an incentive
What Beacon Does
Beacon monitors your customer base for churn signals and proactively engages at-risk revenue before it walks out the door. Using purchase history, support interactions, and engagement data, Beacon deploys personalized retention campaigns that keep your best customers coming back.
Predictive Churn Scoring
Analyzes purchase frequency, support history, email engagement, and browsing behavior to identify at-risk customers before they disengage.
Personalized Retention Campaigns
Deploys targeted email and SMS sequences with personalized messaging, product recommendations, and offers calibrated to each customer’s risk level.
Guardrailed Incentives
Offers discounts and loyalty rewards within your margin parameters — never over-discounting, never incentivizing customers who would convert without one.
How Beacon Works
Monitors customer behavior for churn indicators
Scores customers by retention risk using your historical data
Deploys personalized winback campaigns via email and SMS
Offers targeted discounts within guardrailed parameters
Reports on retention metrics and campaign performance weekly
When to Deploy Beacon
At-risk customer identification and intervention
Post-purchase follow-up and satisfaction check-ins
Lapsed customer winback campaigns
Loyalty program engagement and promotion
Subscription renewal reminders and incentives
Works With Your Tools
Guardrailed by Design
Every action Beacon takes executes through deterministic workflows with explicit rules, human-in-the-loop checkpoints, and full audit trails. Our Hybrid Brain architecture combines AI reasoning with guardrailed execution.
Guardrailed Execution
Deterministic execution
HITL Certified
Human oversight enabled
Klaviyo
Verified integration
Shopify
Verified integration