StopStaffingEveryDepartmentbyHand
Your AI employees resolve WISMO tickets in 47 seconds

Hiring for every department doesn't scale. Your team juggles support tickets, return processing, inventory gaps, and campaign optimization while margins shrink. Hire AI employees that are custom-built for your operations — deployed across 50+ brands worldwide — starting at $2,000/mo, with seamless escalation to your human team when it matters.

If they don't hit your KPIs in 30 days, you don't pay.
$340K recoveredMarcus Rivera, PeakNutrition
5.2x ROASJordan Akhtar, GlowBox Beauty
99.2% fill rateElena Vasquez, Summit Outdoors

Trusted integrations

Shopify
Zendesk
Gorgias
Klaviyo
ShipStation
Recharge
The Problem

The Hidden Cost of Manual Operations

Every department has its own version of the same problem: repetitive work that scales linearly with revenue. Support tickets, return processing, inventory gaps, and fulfillment errors compound silently while your margins shrink.

$6–12
Cost Per L1 Ticket

Every 'where is my order?' answered manually is a tax on growth

23%
Revenue Lost to Stockouts

Out-of-stock products silently drain revenue every quarter

$33
Cost Per Return

Returns processed manually cost 3x more than they should

30–45%
Annual Staff Turnover

Constant hiring, training, and knowledge loss across departments

Every workflow is different. We build custom AI employees tailored to your specific operations, not generic templates.

Sources: HDI, IHL Group, Optoro, ICMI

Your AI Workforce

Proven Roles. Custom Builds. One Payroll.

Autonomous AI employees deployed across 50+ brands worldwide. These are our most-proven roles — each with guardrailed execution, human-in-the-loop oversight, and a 30-day performance guarantee. Need something custom? We build that too.

Autonomous

Not copilots that draft responses. Fully autonomous employees that resolve tasks end-to-end — from answering tickets to optimizing pricing to flagging fulfillment errors.

Specialized

Each AI employee is trained for a specific department and role. Atlas handles support. Forge optimizes pricing. Pulse manages inventory. Specialists, not generalists.

Integrated

Connected to your helpdesk, e-commerce platform, fulfillment tools, and marketing stack. Actions execute in your existing systems.

Why We Exist

Mission & Vision

Our Mission

Headcount should not scale linearly with revenue

We exist to eliminate the operational overhead that prevents e-commerce companies from scaling profitably. Operational costs should not grow faster than revenue — across any department.

Our Vision

Enterprise-grade operations for every brand

A world where every e-commerce company has access to enterprise-grade AI employees — regardless of size or budget. Great operations should not require a massive team.

Onboarding

30 Days to Full Autonomy

From assessment to autonomous operation in 30 days. No complex implementation. No 6-month rollout. Start with one department, expand as you see results.

01

Assessment

Days 1–7

We analyze your operational data, identify automation opportunities across departments, map integrations, and build custom training datasets for each AI employee.

  • Operational data and pattern analysis
  • Knowledge base and SOP ingestion
  • Integration mapping across tools
  • Success criteria definition per role
02

Supervised

Days 8–21

Your AI employees handle real tasks in supervised mode — every action reviewed by your team. Confidence thresholds and guardrails are calibrated on live data.

  • Supervised mode with human oversight
  • Brand voice and policy calibration
  • Confidence threshold tuning
  • Real-time feedback loop
03

Autonomous

Day 22+

Full autonomous operation across hired departments. Sensitive actions remain human-approved. Weekly performance reviews keep you in complete control.

  • Full autonomous resolution
  • HITL for sensitive actions
  • Weekly performance reviews
  • Continuous improvement
30 days to full autonomy
Our Tech Stack

The Tools Behind Every Hire

Every AI employee at Runstack is backed by frontier intelligence, native e-commerce integrations, and enterprise-grade infrastructure.

Intelligence

The reasoning behind every decision

C

Claude AI

O

OpenAI / GPT

Integrations

Native connections to your existing stack

S

Shopify

Z

Zendesk

G

Gorgias

K

Klaviyo

S

ShipStation

R

Recharge

S

ShipBob

Infrastructure

Enterprise-grade systems that never clock out

n

n8n

D

DigitalOcean

Trust & Control

The Hybrid Brain Architecture

We don't ask you to trust AI blindly. We ask you to trust a system where AI reasons, guardrails enforce, and you control the boundaries — across every department your AI employees operate in.

Every action logged

Full audit trail on every decision and action. See exactly what your AI employee did, why, and when — across every department.

Sensitive actions human-approved

Refunds over your threshold, pricing changes beyond your floor, reorder quantities above limits — all require human sign-off.

Guardrailed execution

AI reasons, but actions execute through locked-down workflows with explicit rules and boundaries per department.

0+

Brands Served

0

Continents

0%

Autonomous Resolution

0/7

Global Coverage

What Partners Say

Trusted by Operators Across 50+ Brands

We hired our first Runstack employee expecting to save on headcount. What we didn’t expect was the revenue impact — faster resolutions meant fewer cancellations, and the retention campaigns recovered $340K in churning LTV last quarter alone.

Marcus Rivera

VP Operations, PeakNutrition

$340K recovered

Compass rebuilt our lifecycle flows from scratch. Open rates jumped 22%, and the campaigns it runs now drive more revenue than our previous two-person marketing team did. That’s not a knock on them — it’s just tireless optimization at a scale humans can’t match.

Jordan Akhtar

VP Marketing, GlowBox Beauty

5.2x ROAS

We used to lose 3–4 days of sales every quarter to stockouts on our top SKUs. Pulse caught patterns our team missed and now we’re at 99.2% fill rate. The dead stock alerts alone saved us $85K in markdowns last year.

Elena Vasquez

Director of Supply Chain, Summit Outdoors

99.2% fill rate
Results

The Numbers Speak

Industry benchmarks vs. AI employee performance across support, returns, and inventory operations.

Industry Average
4–6 hrs
avg support resolution time
$33
avg cost per return processed
3–5%
fulfillment error rate
With AI Employees
0s
avg support resolution time
<$0
avg cost per return processed
0.0%
fulfillment error rate
0%
Autonomous Resolution
$0K
Annual Savings
0%
Fewer Fulfillment Errors
0%
Retention ROI
Team Impact

Beyond Cost Savings

AI employees don't just reduce costs. They transform how your entire organization operates — across every department.

60–70%
of operational tasks automated

Zero Burnout

Your human team stops drowning in repetitive work. AI employees handle the operational volume across departments while your team focuses on strategy.

3x
more time for strategic work

Strategic Focus

With routine operations off their plate, your team becomes a strategic asset — handling VIP customers, complex negotiations, and growth initiatives.

$340K
avg first-year impact

Compounding ROI

AI employees don't just save costs — they generate revenue. Retention campaigns, pricing optimization, and fulfillment accuracy compound quarter over quarter.

FAQ

Questions before you hire?

Everything you need to know about onboarding your first AI employee — across any department.

Talk to us

Ready to Hire Your First AI Employee?

Schedule a 30-minute operations review. We'll analyze your highest-pain department and show you exactly how AI employees can transform your team.

30-Day Performance Guarantee

No commitment. No credit card. Just a conversation about your operations.